Accessible Needs | First Ontario Concert Hall

ACCESSIBLE NEEDS

Oak View Group is committed to making all information available on www.firstontarioconcerthall.ca accessible and navigable for people with disabilities. We are committed to treating people with disabilities in a way that maintains their dignity and independence.

Information can be made in an accessible format upon request.

Accessible formats and communication supports

OVG will provide an assist for the provision of accessible formats and communication supports for persons with disabilities upon request. Accessible formats and communication supports shall be provided in a timely manner, taking into account, the person's accessibility needs to determine the suitability of an accessible format or communication support. The public shall be notified about the availability of accessible formats and communication supports.

Making Requests

OVG will respond to individual requests for accessible formats and communication supports regarding any content on www.firstontarioconcerthall.ca. Requests for accessible formats can be made by timely and appropriate manner by emailing here.

Entrances: Access to FirstOntario Concert Hall is through our main entrance on Summers Lane. The Studio can be accessed through our main entrance on Summers Lane.
Elevators and Escalators: FirstOntario Concert Hall is equipped with an elevator that can access all levels of seating. The Studio does not require elevators or escalators to access.
Service Animals: All service animals are welcome at all of our venues with proper documentation. Please notify your ticket taker at time of purchase if an aisle seat is required for your service animal.
Wheelchair Escort: If you require a wheelchair escort or further assistance, please speak to a member of our Event Staff upon your arrival.
Hearing Assist: Hearing Assist Devices can be located at coat check at FirstOntario Concert Hall. We regret to inform you that Hearing Assist Devices are not available for Studio events. You will be asked to leave your credit card or photo identification as a deposit.