When temporary disruptions do occur, Oak View Group will provide notice by posting the information in a visible place on the facilities premises, and/or on the website. Email notifications to ticket holders may also be utilised in some scenarios.

The notice of disruption will outline the reason for the disruption, duration, and a description of alternative facilities and services, if any.

Hamilton Arena

In November 2023, Oak View Group (OVG), Hamilton Urban Precinct Entertainment Group (HUPEG), and the City of Hamilton announced that they have signed a deal to begin major renovations on FirstOntario Centre, a venue that will be the centerpiece in revitalizing the city’s position as a premier music, sports and entertainment destination for southwestern Ontario in the Greater Toronto and Hamilton Area.  Hamilton Arena (Formerly FirstOntario Centre) is now closed and undergoing renovations, and is not open to the public. Construction will be completed in Fall 2025.