Need to visit us in person at the Box Office?

Non Event Days -

FirstOntario Concert Hall Box Office is not open on non event days. For access to tickets please visit Ticketmaster.ca.

In November 2023, Oak View Group (OVG), Hamilton Urban Precinct Entertainment Group (HUPEG), and the City of Hamilton announced that they have signed a deal to begin major renovations on FirstOntario Centre, a venue that will be the centerpiece in revitalizing the city’s position as a premier music, sports and entertainment destination for southwestern Ontario in the Greater Toronto and Hamilton Area.  Hamilton Arena (Formerly FirstOntario Centre) is now closed and undergoing renovations, and is not open to the public. Construction will be completed in Fall 2025. 

(FirstOntario Centre Insurance Brokers Box Office is now closed, and not open to the public)

EVENT DAYS

FirstOntario Concert Hall Events Days(FirstOntario Concert Hall Box Office)

3 hours prior to the start of the event until 1 hour after the event starts

The Studio Events Days

90 minutes prior to the start of the event until 1 hour after the event start

Want to connect with us? Please email HERE, or call us at 905-546-3100. Phones are monitored Monday - Friday from 9 am - 5 pm.

We thank you for your continued patience and understanding as we keep the health, safety, and well-being of our patrons, staff, performers, athletes, and our community at the forefront.